Telemedicine for BCBS/Excellus plans

Telemedicine (also referred to as “telehealth” or “e-health”) allows a patient to contact and receive healthcare guidance from a doctor in real time using a smartphone, tablet, or computer.

Telemedicine is a faster way to receive non-urgent healthcare. Through Telemedicine you can visit with a US Board-certified doctor by video conference or phone call right from your home for non-emergency medical conditions. Common conditions that can be treated are listed below. The following video provides directions on how to register if you have BCBS/Excellus:

Click here to create an account or download the mobile app; MDLIVE.

Common conditions